At MushMore Psychedelics, your satisfaction and safety are important to us. However, due to the sensitive nature of our products, all sales are final, with limited exceptions outlined below. Please review this policy carefully before placing an order.
1. No Returns on Consumables
For health, safety, and compliance reasons, we do not accept returns or exchanges on:
Psychedelic products (including microdose capsules, edibles, or dried botanicals)
Any item that is ingestible, perishable, or intended for consumption
Opened, tampered-with, or partially used products
Once these products leave our facility, they cannot be resold or restocked safely.
2. Limited Exceptions
We may, at our discretion, offer refunds or replacements under the following circumstances:
a. Damaged or Defective Items
If you receive an item that is physically damaged, spoiled, or unusable due to a manufacturing issue, contact us within 48 hours of delivery. You must include:
If approved, we may:
b. Wrong Item Shipped
If you received the wrong item, notify us within 3 days of delivery. We will:
Arrange a return (if safe and permitted)
Send the correct item at no additional charge
Provide a refund if the correct item is unavailable
c. Lost Orders (Due to Our Error)
If your order is lost due to an error on our part (e.g., wrong address entered by our team, unscanned package), we will resend or refund the item after a reasonable investigation.
NOTE: We are not responsible for parcels lost due to:
3. Store Credits (If Applicable)
Store credit may be issued in lieu of a refund where appropriate. Credits:
Will be delivered as a unique coupon code
Must be used within 6 months
Are valid only for use on MushMorePsychedelics.com
4. Refund Method
Approved refunds will be processed using the original payment method unless otherwise agreed. Depending on your bank or provider, it may take 5–10 business days for the funds to appear in your account.
We do not refund:
5. International Customers and Customs Seizures
We ship globally where legal, but you are solely responsible for knowing and complying with the laws in your country or jurisdiction.
We do not offer refunds for packages that are:
Delayed or held by customs
Returned due to local restrictions
Seized or destroyed at the border
You accept full liability for international shipments.
6. How to Start a Return Inquiry
If you believe you are eligible for a refund, exchange, or replacement, please contact us within the specified timeframes:
📧 Email: support@mushmorepsychedelics.com
Include:
Order number
Full name and email address used at checkout
Photo or video evidence (if applicable)
Clear description of the issue
Failure to provide requested evidence may result in denial of the claim.
7. Abuse and Fraud Policy
We monitor all returns, refund requests, and disputes for signs of abuse. We reserve the right to:
Refuse service or future orders to individuals who file excessive or false claims
Deny refunds if we detect malicious intent or fraudulent behavior
Report suspicious activity to appropriate authorities
8. Changes to This Policy
We may update this Return & Exchange Policy at any time. The latest version will always be posted on our Site with the “Effective Date” above. We encourage you to review this page regularly.
9. Contact Us
Still have questions? We’re here to help.
MushMore Psychedelics
📧 Email: support@mushmorepsychedelics.com
🌐 Website: https://mushmorepsychedelics.com